Information

Colour Information

Although every effort has been made regarding colour correctness, please be aware that product colours may differ from those on screen. Please order sample cards if you are unsure.

Making A Purchase

Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

Shipping And Handling

All prices shown for wools include postage & packing within the UK.

We offer express despatch, but it is recommended you call us in addition to placing the order for 24hr despatch, simply because there can be delays in transmission of your online order and it helps to be alerted as we are always busy, our cut-off time is 1pm; here are the rates below;

24hr, up to 30kg - £15.00 (NEXT WORKING DAY NOT INCLUDING WEEKENDS)

48hr, - £10.00 (depending on size of order and time order placed) (2 WORKING DAYS NOT INCLUDING WEEKENDS)

We ship worldwide. The shipping cost to your country will be applied after you have placed your order, if you require will we obtain your confirmation of this cost prior to processing payment.

Delivery Schedule

Delivery is included with purchases in the UK (second class), and is despatched within 48-72 hours. We offer a next day delivery service, or 1st class post (this is not next guaranteed next day).

All our yarns are freshly waxed before despatch and checked for weight etc. They are wound to guaranteed weight, but all natural fibres tend to be heavier in damp conditions and light in when very dry. Please bear this in mind when making your order.

Washing Instructions

These are shown on individual shade cards, and also on conebands, however we always recommend either hand-wash or gentle machine wash. Please note that many modern washing powders contain brightening agents, which when not rinsed thoroughly and exposed to strong light can discolour the garments.

Tax Charges

For orders made from the UK or the European Union, 20% VAT is added.

Credit Card Security

All credit card numbers are encrypted in the software when the order is placed. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee

If you are not completely satisfied you may return your purchase within 21 days.

Reaching Us

If you need to reach us, please email us at sales@yeomanyarns.co.uk, alternatively, you can call on +44 (0) 116 240 4464 or write to us at:

Unit 2 Priory Business Park, Wistow Road, Kibworth, Leicester, LE8 0RX

Privacy Policy

Yeoman Yarns will not disclose buyers information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' option.

Knitting

A tension guide is supplied in the catalogue details and also the patterns, but please remember that you are often the best judge of quality of fabric you wish to achieve,  so do a check on a tension square before proceeding.